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The channel starts playing on the home page by itself — you do not need to sign in to watch it. To open the on-demand catalogue, use the link from your subscription message; it signs you in.

Once you have opened it on a device, that device stays signed in for 24 hours, so you can just go to the site.

Browsers only allow video to start by itself when it is muted, so the channel begins silent. Press the sound button in the player, or the Sound on control, and audio starts.

That means we cannot reach the live signal at that moment. The page keeps trying by itself and reconnects when the signal returns; you can also press Try again.

Yes. Open the same subscription link on each device you want to watch on.

A recent version of Chrome, Safari, Firefox or Edge, on a phone, tablet or computer. There is nothing to install.

Use the Full screen control on the player, or the Watch full screen button under it.

On a computer: space plays and pauses, M turns sound on and off, F enters and leaves full screen.

The on-demand catalogue is organised by category. A category that has no titles published to it says so plainly instead of showing an empty page.

Through your mobile operator, using the method they gave you when you subscribed. They hold the subscription and the billing, so only they can end it.

Write to support@padel-time.tv. Tell us what happened, roughly when, which country you are in, and which device and browser you were using — that is usually enough for us to find it.